Start with a verified operator account
Register your business contact account and verify your email. Use an address you check regularly: it is where job enquiries and support updates will be sent. The current signup process adds $10 in promotional credits after email verification, once per account.
Add your depot and business details
Enter your business name, valid ABN, business phone, customer contact number and depot suburb. One depot is allowed per account at this stage. New depots await a support review before they appear in public dropdowns, maps or quote links.
Offer the services you can actually provide
Add each towing service you offer and configure its rates and hours. You do not have to offer every service. Unavailable services are shown as unavailable to customers, helping them choose a suitable operator. Discuss specialist equipment, accident recovery and auction collection requirements directly with the customer.
Understand and test your pricing
The quote calculator uses your full depot-to-pickup-to-destination-to-depot road route, loading allowance, hourly rate and distance charge, subject to your minimum job price. Use the free internal calculator to test short, medium and long trips before your listing goes live. Accident towing is discussed by phone rather than showing an online price.
Pay for customer contact enquiries
Customers can request prices without creating an enquiry charge. When a customer confirms their phone number and requests your contact details, the service’s current enquiry fee is deducted from your prepaid balance. Fees are shown in the portal. A lead is not a guaranteed booking or completed job. Recognised operator visits do not create a customer enquiry charge.
Manage enquiries, credits and support in one place
Use Customer activity to view quotes and callers, Account & top-ups for transactions, and Analytics for conversion and job-value statistics. If an enquiry charge needs review, open a support request from its quote. Replies, status changes and approval updates are handled through the portal.
