All practical guidesRoadside guide

What to do when your car breaks down

Get the location and vehicle details together before arranging a tow.

Put safety first

If there is an immediate danger, contact emergency services. Follow local road authority guidance and avoid putting yourself in traffic while inspecting or moving the vehicle.

Identify your location

Note the road, direction of travel, nearest cross street and any useful landmarks. Accurate pickup details help the operator locate you.

Choose a destination

Confirm where the vehicle should go and that the destination can receive it. Have your vehicle details ready, then choose an available breakdown towing provider.

Ready to arrange your tow? Choose a local depot and service, then get a price for your journey.Get a towing quote